1. About Us
This website is operated by Clear Mind Concepts Ltd, a company registered in England and Wales (Company No. 14932541, VAT No. GB445576173).
Registered address: 128 City Road, London, EC1V 2NX, United Kingdom.
By using this website and placing an order, you agree to be bound by these Terms and Conditions.
2. Products
We sell physical products including planners and related stationery items. All products are subject to availability.
We make every effort to display product descriptions and images accurately; however, slight variations may occur.
3. Orders
When you place an order, you will receive an order confirmation email. This does not mean your order has been accepted. We reserve the right to cancel or refuse any order at our discretion.
A contract is formed only when your order has been dispatched.
4. Prices and Payment
All prices are shown in GBP and include VAT where applicable.
Payment is taken at the time of order via secure payment providers such as Stripe.
We reserve the right to change prices at any time, but this will not affect orders already placed.
5. Delivery
We aim to dispatch orders within the timeframes stated on our website. Delivery times are estimates and not guaranteed.
We are not responsible for delays caused by postal or courier services.
Risk in the goods passes to you upon delivery.
6. Returns and Cancellation
You have the right to cancel your order within 14 days of receiving your goods, in accordance with UK consumer law.
To exercise your right to cancel, you must notify us within this period.
Items must be returned unused and in their original condition.
Unless faulty, return shipping costs are the responsibility of the customer.
7. Faulty or Damaged Goods
If your item is faulty, damaged, or not as described, please contact us as soon as possible.
We will offer a replacement or refund in accordance with your statutory rights.
8. Intellectual Property
All content on this website, including images, text, branding, and product designs, is the property of Clear Mind Concepts Ltd and may not be used, reproduced, or distributed without permission.
9. Acceptable Use
You agree not to misuse this website, including attempting unauthorised access, interfering with its operation, or engaging in unlawful activity.
10. Limitation of Liability
Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under UK law.
To the fullest extent permitted by law, we shall not be liable for any indirect or consequential losses arising from your use of this website.
11. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect and use your personal data.
12. Changes to Terms
We may update these Terms and Conditions from time to time. Any changes will be posted on this page.
13. Governing Law
These Terms and Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
